Process
TreadStrap is a manufacture-on-demand (MOD) AFO shop. Rather than mass produce and inventory our product, we handcraft your AFO(s) after you submit your order, much like your local orthotist. We are not an orthotist, but rather an AFO design and manufacturing shop only, but we custom make every order.
Thanks to our MOD business model and process we are able to offer such a wide range of quality, handcrafted solutions at the affordable prices we do.
We are currently able to estimate shipping within 1-2 weeks and are able to guarantee shipping within 3-4 weeks. Allow an extra 1-2 weeks for Rover and Wet Anchor products as third-party neoprene toe sleeves, swim socks and shoes are custom sized and ordered and more labor is involved to install our specialised Anchors. However, we are usually able to ship these products within 2-3 weeks.
Please include an email address when ordering that you check regularly and configure your inbox to receive messages from TreadStrap. Supply, carrier, staffing anomalies and fluctuating demand can create temporary backlogs and delays and we need to be able to contact you if this happens. If you do not receive an order confirmation, please check your spam folder.
We are big on communication, so if you have questions along the way, before or after you order, feel free to send an email via our Contact page.
Shipping is calculated when you order. Here's more.